Sunday, May 21, 2017

Integrated webcam on my Lenovo G585 isn't being recognized?

I've tried multiple combinations of Fn+ another key and nothing has happened.
I went to the Lenovo support area and went to drivers and software (as I saw other people do), went to my model, and downloaded the appropriate area (something with the word webcam in it). When I downloaded it, it said that no appropriate changes were needed.
I've only had this laptop for 2-3 months. The light next to the webcam used to kick on when I would turn the computer on but it doesn't turn on anymore.
Skype doesn't recognize that the webcam exists and neither do any of the online "test my webcam!" programs. When I went to device manager and to "sound, video, and game controllers", it only lists "Conexant SmartAudio HD" and won't recognize the webcam.
There's no button that I'm able to turn on as far as I can tell.
I feel as though i've exhausted all of my options but I'm hoping someone can help me:(

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